Ten Important Things You Need to Know About Your Computer That No One Ever Told You.

Like a lot of things in life, owning a computer is one of those things which is something of a love-hate matter. We love the machine when it is zooming along and we are ready to throw it out the window, when it starts giving us trouble. I suspect we take it rather personally when our computer stops working, usually at the worst possible moment. But then, there is a rule about that, isn’t there? Be that as it may, the computer has become an integral part of our lives and none of us could ever live without one anymore.

Having worked in the IT industry for awhile, I have observed that many people who have a computer could avoid a lot of problems they encounter if they just understood a few common-sense bits of information about using and maintaining their machines. Very little of what I am about to tell you even begins to approach rocket science. Frankly, I am a bit surprised that none of the gurus out there in the computer world have bothered to share these valuable guidelines with the world at large. By following a few basic guidelines, you can make your life with your computer a lot more serene and productive.

These guidelines will apply specifically to computers which have some version of Microsoft Windows installed in them as their operating system.

So here are ten things you need to know about your computer:

Item One: The computer is just a machine.

We should not take it personally when it doesn’t work or when we encounter a problem. Like our automobile or our washing machine, from time to time it will have problems or will need scheduled maintenance. If we can understand what a computer is, then we won’t get so frustrated or lose our cool.

Item Two: The wear and tear on a computer takes two forms.

First, the hardware parts of the computer like the tower, the monitor, the printer, the mouse r the keyboard can malfunction, break or wear out.
Secondly, the software part of the computer, the programs [like a game or a word processor] one installs into the computer and the operating system (OS) can get damaged or corrupted, so that some particular part or all of a specific program can cease to work or to malfunction.

Item Three: Computers require regular scheduled maintenance,

just like your car does. For example, modems should be replaced about every three years. You should have your computer checked out by a trained computer technician every 12 to 18 months, to make sure that everything is running as it should and to do a “tune up” to get it back to optimal performance.

Item Four: Clearing the cache regularly.

In the Control Panel, in the Internet Options section, you should clean out the Temporary Internet Files about once a week. When you go to the internet to browse websites, you bring in files and cookies that do not go away until you delete them. You can set your computer to perform this task at regular times during the week. If one of these files or cookies get corrupted, it can keep you from connecting to the internet. Additionally, as amount of Temporary Internet Files accumulates, your computer may begin to function as a slower rate, especially in older computers with smaller hard drives.

Item Five: Defragging the computer.

About once a month, run the defrag routine in the computer. During the month, documents are stored wherever there is space to put them on the hard drive. To find all the documents that go into a particular folder, the computer may have to search a large part of the hard drive to find all the documents. By defragmenting the hard drive, all related documents are relocated close to one another and that results in the computer running faster and more efficiently. This is the computer’s equivalent of putting misfiled documents into the right folders.

Item Six: Protecting your computer against power surges.

If your area is experiencing severe electrical storms, it is generally a good idea to unplug the power cord from the computer where it goes into a surge protector and to unplug the phone cord from the wall, in order to protect the computer from an unexpected power surge through either cord, which can damage hardware and corrupt settings and programs which are installed.

Item Seven: Know your limitations when it comes to fixing computer problems.

If some part of your computer is malfunctioning and if you are not exactly sure what the problem is or what to do next, it is better to stop right there and do nothing at all. If you do not know what you are doing, it is not all that difficult to damage your system or to cause the system to crash. In this case, the wisest thing to do is to call in a qualified technician to fix the problem.

Item Eight: A complete shutdown of the system can fix some problems

If you leave your computer on most of the time or you put it into sleep mode, sometimes it may develop a small problem and nothing you do seems to fix the problem. Try doing a complete shutdown of the system and let it sit for about 10 seconds and then reboot. Check the system to see if shutting it down resolves the problem. A lot of the time it does.

Item Nine: A firewall can keep you from browsing, if you use a dialup connection.

If you connect with a dialup connection, a very strong firewall, like ZoneAlarm, or two firewalls and/or the proxy server in combination can prevent you from browsing. If you are having a browsing problem and the connection/modem seem to be okay, try turning off the firewalls and the proxy server [in Internet Options in the Control Panel]. Then, after you reconnect to the internet, go back into Internet Explorer and see if that resolves the problem.

Item Ten: If you cannot open attachments in Outlook Express 6, uncheck “ Do not allow attachments to be saved or opened…”

If you are having problems in Outlook Express 6 because you cannot open any attachment to an email, do the following:

1. Click on Tools near the top of the main page of OE.
2. Then go to the bottom of the list and check on Options.
3. At the top of the Options page, click on the Security tab. The first section on that page is titled Virus Protection.
4. Go to the fourth line in Virus Protection, “Do not allow attachments to be…..” and uncheck that line.
5. In the lower right hand corner of the box, click on the Apply button, then click on the OK button.
6. That resolves the problem.

I hope these ten hints will help to demystify some of the problems and issues you face with your computer. In a few days, I will return with a few more helpful hints for you. And just as I told you, nothing very complicated here. You all can handle any of these solutions with ease. Happy Computing.

Howard Fireman